What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. During checkout, you can view the full list of available payment options.
What are your shipping options?
We offer several shipping methods including standard shipping, express shipping, and expedited shipping. The availability of shipping options may vary based on your location and the items in your order. Estimated shipping times and costs are displayed during checkout.
Do you offer international shipping?
Yes, we provide international shipping to most countries. However, please note that there may be restrictions or additional fees depending on your location and the products ordered. The list of countries eligible for shipping can be viewed during checkout.
How do I track my order?
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor your order’s status on our website or the carrier’s website.
What is your return policy?
We offer a 30-day return policy for most items. If you are unsatisfied with your purchase, you can return it for a refund or exchange within 30 days of receipt. Some items may be final sale and not eligible for return. Detailed return instructions and policy terms are available on our website.
What if my order is damaged or defective?
If your order arrives damaged or defective, please contact our customer service team immediately. We will assist you with returning the item and arrange for a refund or replacement upon receipt.
How do I contact customer service?
You can reach our customer service team via email, phone, or live chat. Our operating hours are Monday to Friday, 9am to 5pm EST. Contact details can be found on our website.
Do you offer discounts or promotions?
Yes, we periodically offer discounts and promotions. To stay updated on our latest offers and sales, you can subscribe to our newsletter or follow us on social media.
How can I check if an item is in stock?
The availability of each item is displayed on its respective product page. If an item is out of stock, you can sign up to receive notifications when it becomes available again.
What if I have other questions or concerns?
For any additional questions or concerns, please don’t hesitate to contact our customer service team. We are here to assist you and address any inquiries you may have.